New Computer System for All RCLS Libraries
The computer catalog and circulation system used by the Greenwood Lake Public
Library is scheduled to be replaced during December 5th-8th, 2011. Our Library
participates in a shared computer system with 46 member libraries in the Ramapo
Catskill Library System. Since 2005, the Library has used the Horizon library
software system developed by SirsiDynix, Inc. Horizon is no longer being
developed and support for the system will soon end. After much investigation into
other software options, our library system has opted to migrate to the Symphony
software system, which is also a SirsiDynix product.
From December 5th to December 8th, 2011, the Library catalog will not display
accurate circulation data, nor will it allow hold requests to be placed. During these
days, all current checkouts, fine blocks, and existing hold requests will be
transferred to the new system. The Library will be using the new system's back-up
catalog for checkouts. Fines will not be charged during the period of Monday,
December 5th through Sunday, December 11th.
The public access catalogs in the Library and at home have also changed. Two
new features include the ability to pay fines from home using a PayPal account,
and the ability to select a library location from which to pick up your holds.
Please note that any lists you may have saved using the "MY DISCOVERIES"
feature in the previous system's catalog will not be moved to the new system. You
will need to print or copy & save this information on your computer.
Also, holds on newer restricted materials such as new books and DVDs are now
only available for a home library's users. Patrons will no longer be able to go to
another library's catalog from home and place a hold on the other library's
restricted materials; nor will patrons be able to go to another library and place a
hold on the other library's restricted materials through that library's public access
computers.
Previously, borrowing privileges were suspended when fines reach $15.00. The
new system uses $10.00 as the point at which borrowing privileges are suspended.
Lastly, if you lose an item, pay for it and then find it, you will have 31 days to
receive a refund. After 31 days, it cannot be refunded, but, of course, the material is
yours to keep.
We thank you for your patience with the library staff as they adapt to the new
system. If you have any questions, please contact Joan Carvajal, Library Director,
at (845) 477-8377, Ext. 103 or joan@gwllibrary.org.